In an emergency
In a medical emergency
Our Accident & Emergency department is open 24 hours a day for adults and children. You do not need an appointment.
If someone is seriously ill or injured, come straight to the hospital. Do not use the online forms for emergencies.
Appointments
Request an appointment on WhatsApp or call reception on +255 766 123 445. A request is not confirmed until we reply to agree a date and time. You do not need an appointment for Accident & Emergency.
When you arrive, register at reception. A doctor will see you and may refer you for tests in our laboratory or radiology unit, or to a specialist clinic.
What to bring
- Your insurance card, if you have one
- A form of identification
- Any referral letter from another doctor
- Previous test results, X-rays or scans
- Your current medicines, or a list of them
Insurance and payment
Insurance and corporate partners
- Strategies Insurance
- Assemble Insurance
- Jubilee Insurance
- Africa Underground Mining Services
- Geita Gold Mining Services
What is covered depends on your insurer and scheme. Bring your insurance card to every visit and check your cover before planned treatment.
Ways to pay
- Bank transfer
- Mobile money
- Insurance card
- Cash
Health check packages
-
Routine Checkup
Ask reception for the current price
-
Extended Routine Checkup
Ask reception for the current price
-
General Medical Checkup
Ask reception for the current price
-
Routine Diabetic Checkup
Ask reception for the current price
-
Extended Diabetic Checkup
Ask reception for the current price
-
Prenatal Laboratory Investigation
Ask reception for the current price
Every investigation package includes a free consultation with a doctor. Ask reception what each package includes and its current price.
Admission and visiting
Patients are admitted on the advice of a doctor. Our wards range from general wards to private and en-suite rooms. About our wards
Visiting hours
Please call reception on +255 766 123 445 for current ward visiting times before you travel.
Opening hours and finding us
| Outpatient services | 24 hours, every day |
|---|---|
| Inpatient care | 24 hours, every day |
| Accident & Emergency | 24 hours, every day |
| Laboratory, pharmacy and radiology | 24 hours, every day |
- Telephone
- +255 766 123 445
- Address
- Uhuru Road, Mwanza, Tanzania
Get directions (opens Google Maps in a new tab) - +255 766 123 445 (not for emergencies)
Feedback and complaints
We want to hear about your experience, good or bad. Send us your feedback on WhatsApp, or speak to a member of staff during your visit.
Common questions
Is a WhatsApp request a confirmed appointment?
No. Your appointment is confirmed only when our reception team replies and agrees a time with you.
Do I need to choose a doctor?
No. Choose the service you need and reception will book you with the right doctor.
Can I request an appointment for someone else?
Yes. Enter the patient's name and your own phone number, so that we can contact you to arrange the visit.
Which insurance do you accept?
See the list of insurance and corporate partners above. Cover depends on your scheme, so check with your insurer before planned treatment.